Customer Onboarding Manager, APAC

Manage end-to-end customer onboarding for Hoxhunt’s APAC mid-market and SMB customers. Join the Customer Success team to localize and scale onboarding operations in Singapore and the region.

What you'll do

• Own onboarding projects from kickoff through technical setup and handover
• Manage multiple implementations and enforce timelines and priorities
• Guide non-technical stakeholders through technical implementation requirements
• Drive POC projects and coordinate technical validation and stakeholder alignment
• Represent Hoxhunt in frequent on-site customer interactions in APAC

What they're looking for

• 2+ years in onboarding, implementation, or customer-facing SaaS role
• Proven ability to manage multiple customer projects simultaneously
• Technical confidence to gather prerequisites and guide implementations
• Full professional proficiency in English and Mandarin
• Right to work in Singapore

Skills

• M365
• SSO
• SCIM
• identity management
• SaaS integrations

Summary written by StartupJobs from the company's listing. The full listing is on the company's website.