Customer Product Engineer, APAC

Customer Product Engineer providing technical customer support for Account Abstraction and Wallet Services. Works within Customer Engineering to onboard customers, scale support, and feed product feedback into roadmap.

What you'll do

• Provide hands-on technical support for Account Abstraction product vertical
• Create internal tooling and runbooks to scale support
• Collect and translate customer feedback into product improvements
• Build and maintain relationships with internal and external stakeholders
• Troubleshoot complex technical issues for customers

What they're looking for

• At least 1 year in a software development role
• Technical degree
• Interest or experience in Account Abstraction and Wallet Services
• Strong analytical and communication skills
• Ability to understand and troubleshoot complex technical issues

Skills

• Account Abstraction
• Wallet Services
• blockchain
• crypto

Summary written by StartupJobs from the company's listing. The full listing is on the company's website.