Manager, Account Management

Lead and grow a team of account managers focused on strategic merchant relationships and payments revenue. Role sits within the Account Management function of the Commercial organisation supporting Singapore merchants and cross-functional initiatives.

What you'll do

• Coach and develop account managers in strategic planning and negotiations
• Support escalations, critical negotiations and manage key merchant accounts
• Hire, retain and build a diverse Account Management team
• Define and report Commercial OKRs and performance to executives
• Drive automation and Account Management at scale projects

What they're looking for

• 10+ years in account management, sales, or related field
• 3+ years managing teams
• Experience with enterprise merchants or customers
• Bachelor's degree
• Full professional proficiency in English

Skills

• account management
• sales
• contract negotiations
• strategic account planning
• OKR reporting
• enterprise customer management

Summary written by StartupJobs from the company's listing. The full listing is on the company's website.