Customer Success, APAC
Customer Success Manager responsible for a portfolio of enterprise customers in APAC, focused on driving adoption and long-term value of Mistral’s AI solutions. Role sits within the Customer Success function and works closely with Sales, Product, Engineering, and Support teams.
What you'll do
- Manage a portfolio of enterprise customers and maximize product value
- Build trusted relationships and tailor solutions to customer objectives
- Lead onboarding, adoption, training, and regular business reviews
- Monitor customer health, mitigate risks, and support renewals
- Collaborate with Sales, Product, Engineering, and Support for customer success
What they're looking for
- 5+ years in customer-facing roles such as CSM or Account Management
- Proven enterprise relationship management and retention focus
- Ability to engage with Data, IT, and Engineering teams
- Strong communication and presentation for technical and executive audiences
- Familiarity with AI/ML concepts and technical aptitude
Skills
Summary written by StartupJobs from the company's listing. The full listing is on the company's website.
This job comes from the career page of Mistral AI. We link straight to the source.