Strategic Customer Success Manager, APAC
Manage a portfolio of enterprise customers in APAC to drive adoption, value, renewals, and expansion. Role sits in the Customer Success team supporting the Hoxhunt platform and security outcomes for large organisations.
What you'll do
- Own APAC enterprise customer portfolio and long-term partnerships
- Lead post-onboarding lifecycle: adoption, value, renewals, expansion
- Run QBRs, strategic reviews, and executive customer engagements
- Build success plans tied to measurable business and security outcomes
- Coordinate cross-functionally to mitigate risks and drive outcomes
What they're looking for
- 5+ years in Customer Success, consulting, or cybersecurity advisory in B2B SaaS
- Proven experience with complex enterprise, multi-stakeholder accounts
- Fluent written and spoken English and Mandarin
- Right to work in Singapore and based in Singapore
- Comfort using data, reporting, and modern AI tools
Skills
Summary written by StartupJobs from the company's listing. The full listing is on the company's website.
This job comes from the career page of Hoxhunt. We link straight to the source.