Commercial Account Onboarding Associate
This role manages client onboarding to deliver compliant account activation for StraitsX. The role sits in the onboarding/account operations function supporting digital assets and payments clients.
What you'll do
- Act as primary client contact through onboarding process
- Coordinate with Sales, Compliance, Legal, and Operations teams
- Ensure onboarding follows internal policies and regulatory requirements
- Improve onboarding workflows and track key onboarding metrics
- Collect client feedback and recommend process improvements
What they're looking for
- 1-2 years in banking, fintech, payments, or Web3
- Commitment to excellent client experience and issue resolution
- Strong interpersonal and stakeholder management skills
- Organizational ability to manage multiple cases accurately
- Data-driven approach to monitor performance and improve efficiency
Skills
Summary written by StartupJobs from the company's listing. The full listing is on the company's website.
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